Go to the vehicle page on BeForward.jp, copy the link, and paste it into our Quote Generator to get the delivered price in AWG. Then contact us to proceed.
Primarily USD. In some cases JPY can be arranged. Other currencies are not accepted.
Bank wire transfer is required for an official record. Details are on your invoice.
Usually at least 3 business days for funds to reflect in our bank.
Go to portal.beforwardaruba.com and enter your email and password.
Click “Forgot Password” on the login screen to reset it.
It’s required by customs. Enter your 8?digit number in Required Documents.
Go to the Required Documents tab in your dashboard and upload a clear photo of your Aruba I.D.
Open the Invoices tab to download, view status, and keep records.
Please contact support to update your email. It isn’t editable online.
Yes. In the Invoices tab, click the download icon next to each file.
Not yet, but the portal is fully mobile?friendly.
Yes. Some regions may be restricted for fraud prevention; contact support if blocked.
Phone & WhatsApp: +297 569 3319 (WhatsApp available 10:00–20:00 and often after hours). Email: info@beforwardaruba.com. Facebook: facebook.com/beforwardaruba. Website: beforwardaruba.com. Business Hours: 10:00–20:00 AST.
Visits are by appointment only — no walk-ins. Please contact us first to schedule.
Delays can occur due to vessel scheduling, port congestion, customs checks, or missing paperwork.
CAP tracking is usually issued after invoice payment is confirmed.
Vessel tracking is provided when your car is confirmed for shipment.
We cannot clear your car without both. Upload them in the portal under Required Documents.
Try again after a few minutes. Port systems sometimes delay updates.
This usually means paperwork is incomplete. Watch your tracker and email — we’ll notify you if action is required.
Your vehicle will not be cleared or released. Aruba Customs also adds charges, including storage of AWG 180/day while the car remains at the port. These fees are assessed by Customs and are your responsibility.
Bill of Lading (B/L), Insurance (if applicable), Export Certificate, and Commercial Invoice. Some shipments include an Inspection Certificate or Export Permit.
The owner?to?be of the vehicle. The name must match your passport or Aruba I.D. to avoid delays and extra costs.
The person or agent notified when the vessel arrives. If you don’t have a clearing agent, write “Same as Consignee.”
Your full name, complete address (no abbreviations), and phone number for sending documents via DHL.
Yes — a PDF copy is uploaded to your dashboard for review.
No — altering official documents is illegal.
We don’t issue a packing list. Your Commercial Invoice contains the necessary information accepted by customs.
Yes — your dashboard shows the DHL tracking number once documents are dispatched.
A contract of carriage and receipt of cargo; required to take delivery.
Price includes all charges up to the port of discharge, excluding insurance.
Price includes insurance and charges up to the port of discharge.
Car Arrival Progress - Your tracking page on BE FORWARD Aruba, provided after payment.
Transfer service from port of discharge to a designated city/border.
Authorized party who handles customs clearance for your vehicle.
Document used by customs to assess duties and taxes.
The owner?to?be of the vehicle after registration in the destination country.
Address used to send shipment documents via DHL (not the vehicle address).
Estimated time of arrival / departure for a ship or aircraft.
Proof the vehicle was legally exported (prior registration canceled).
Document from customs confirming the export complies with regulations.
Price covers costs up to loading the vehicle on the ship at origin.
Company arranging transport from port of discharge to your location.
Government permit required by some countries to import goods.
Proof the vehicle passed the required pre?export inspection.
Proof of insurance for CIF shipments.
The country where the vehicle will be registered for use.
Yes — Be Forward Aruba handles import, clearance, and local support.
Yes. It is required by law for vehicle imports to Aruba.
Visit DIMP Aruba to register for your 8?digit Persoonsnummer.
Yes — a passport is accepted. However, a local Aruba I.D. is preferred by customs and speeds processing.
Yes — Be Forward Aruba is the #1 vehicle importer in Aruba with full tracking and official partner support.
Find the car on BeForward.jp, copy the full vehicle URL, and paste it into our Quote Generator tool.
Delivered price in AWG to Aruba, including CIF, import duty, handling fees, and fixed costs.
Yes — up to 5 quotes per day. Need more? Contact us.
Possible reasons: vehicle already sold, LPG/natural gas, full electric, or not eligible for Aruba import.
Yes — if you’re happy with the quote, contact us to proceed with your order.
It works for most listings. Some vehicles have restrictions (see error reasons).
Yes — the tool uses live exchange rates to convert USD to AWG at the time of calculation.
If you get repeated errors or need more than 5 quotes per day, contact us and we’ll help.
Refresh the page or try again later. If it persists, contact support.
Enter exactly 8 digits. No spaces or letters.
Use a clear JPG/PNG under 2MB. Re?scan if the image is dark or blurry.
They’re reviewed before appearing. Check back later or watch for email updates.
Reload the page and try again. If the issue continues, contact support.
Usually wrong format or poor image quality. Upload a clear JPG/PNG scan.
Have a valid Aruba I.D. or passport, confirm your Persoonsnummer, and estimate total costs using our Quote Generator.
Respond quickly to document/payment requests, keep your contact info up?to?date, and track progress in your dashboard.
The distance driven — usually shown in kilometers unless stated otherwise.
A condition rating used by Japanese auctions to describe overall quality.
It uniquely identifies your vehicle and is required for customs, insurance, and tracking.
Cost, Insurance, and Freight — the total price to get the vehicle shipped to Aruba.
BeForward’s internal reference number. Include it when you contact us about a vehicle.
See updates, announcements, and your personalized reminders.
Upload your valid Aruba I.D. and enter your Persoon Number — both are required before arrival.
Download invoices and check payment status anytime.
Follow your 15?step import timeline with automatic updates.
View CAP customs tracking and vessel tracking in one place.
Track shipping documents sent via DHL — including original invoice, marine insurance, export certificate, and B/L.
Find answers to common questions about orders, documents, and payments.
You’ll need a Persoon Number and a valid Aruba I.D. (passport is accepted, but a local Aruba I.D. speeds up customs).
You’ll receive a WhatsApp message a few days before pickup, a phone call on the pickup day, and an email update in your dashboard.
Yes — we’ll contact you via WhatsApp and call you on the day of pickup.
Typically 2–5 working days after vessel arrival, depending on documentation.
Yes when available, but we cannot guarantee it because it’s provided by a third party.
No — most vehicles originally from Japan include a Japanese manual only.
If there are spare keys, they’ll be in the glove box. If not, you’ll need to make copies after delivery.
We list 10,000+ vehicles and update inventory daily.
No — altering mileage is illegal.
Yes — tell us what you need and we’ll try to locate it.
Yes — we provide up to 30 detailed photos per vehicle.
Only for container shipments. Parts cannot be placed in RORO shipments.
A purchase request has been submitted. If payment clears, it’s SOLD; otherwise it returns to available.
All issues are covered except those listed in the Expendable Exemption List. See the Terms & Conditions for details.
FOB < US$500: repairs up to US$200. FOB US$501–4,000: up to the original FOB price. FOB ? US$4,001: up to US$4,000. Repair methods/materials are determined by BE FORWARD after evaluation.
Marine Insurance covers losses while the vehicle is on board (e.g., natural disasters). The Warranty covers losses/damages during the warranty period until the vehicle leaves the arrival port. For details, visit https://www.beforward.jp/support/warranty-coverage
Visit https://www.beforward.jp/support/warranty-coverage for full coverage, exclusions, and terms.